ISO 9001:2015 is an international standard for quality management systems (QMS) developed and published by the International Organization for Standardization (ISO). It provides a framework for organizations of all sizes and industries to establish, implement, maintain, and continually improve their quality management systems. The ISO 9001:2015 standard sets out requirements for a QMS that helps organizations ensure consistency in the provision of products and services that meet customer and regulatory requirements. It is designed to enhance customer satisfaction by improving processes, products, and services while also fostering a culture of continual improvement within the organization.
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